Phone your Homeowner’s Insurance Company Claims Reporting Department (this number is usually toll-free and can be located in your Insurance Policy). When you contact the Claims Center, please inform them you would like to file a claim for storm damage to your home. Note: you’ll be asked a few questions about the specifics of the damage such as: *date of storm(s), *what has been damaged, etc. After we’ve inspected your roof and confirmed whether or not there’s hail, lightning or wind damage, let them know that ‘your Contractor’ has identified damage to your roof and you aren’t sure what other features on your home may have been damaged. (We will meet your Insurance Company Adjuster to review your entire home in case there is other damage such as window screens, gutters, painted surfaces, and the like).
Your Insurance Company will probably inform you that one of their ‘Adjusters’ will be contacting you to set an appointment to inspect the damage. It is critical to let the Adjuster know that the inspection appointment is set with Armadillo to be there. We will do our best to increase your chances of approval and to make sure all storm damaged property is identified.
We will meet the Insurance Company Adjuster to agree on the extent of the damage, do our best to obtain their approval to replace your roof and repair any other storm-related damages. The Adjuster will either generate a written report during the appointment, or will state that he/she will mail one to you after they write it up. (Note: If you are unable to meet with the Adjuster, we are glad to meet with him/her in your absence. We are committed to continuing to negotiate with your Insurance Company to make sure you receive the benefits you deserve under the Claim).
Once you receive the Insurance Company Adjuster’s written Report, please make a copy so we may place it in your file. You may FAX this copy to us at (512) 828-6938, or call us so we may come pick it up. Most Insurance Companies will include your first claim check with this report. We suggest that you hold onto this check until we have completely finished your New Roof. Once you are satisfied with your New Roof, you may simply endorse the insurance check over to us rather than deposit it and issue us a personal check. This is your option, of course.
We will negotiate with your Insurance Company if there are any discrepancies with the Adjuster’s Report. Most discrepancies are due to “mismeasurement” which can result in your not receiving what you’re entitled to receive from your Insurance Company for the Claim.
We will meet to:
-- Assist in selecting the color and type of shingles to be installed.
-- Schedule the materials delivery and Installation dates.
-- Review and sign the "Homeowner's Checklist" which contains safety information.
-- Review and sign the "Pre-Construction Checklist."
The Roofing Materials will be delivered to your home, usually the day before construction begins. These are usually 'staged' on top of your roof.
One of our Crew Chiefs will supervise the Roofing Crew and Clean Up to ensure Quality Control along the way.
During the roof installation process, our crew will:
Once we are Complete with the New Roof to your satisfaction, the "price tag" established by your Insurance Company to re-roof your home will be collected by Armadillo General Contractors LLC (including your deductible and depreciation).
Once all amounts due for your New Roof have been paid to Armadillo General Contractors LLC and the checks have cleared the Banking Institutions, we will provide you with a Final Paid Invoice and a Certificate of your 10 year transferable labor warrantyplus the shingle Manufacturer’s Warranty.
As always, please contact us if you have any questions or concerns
regarding the steps and processes to obtain your New Roof.
Your Business is Greatly Appreciated!
Member Central Texas Better Business Bureau
Armadillo Roofing and Exteriors
Mark Franz, President
3811 Eton LaneAustin, Texas 78727
512.828.6389 office
877.334.6090 toll free
512.293.5775 cell
512.828.6938 fax austinarmadillo@gmail.com
