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Commercial Roof Repair Services

Commercial Roof Warranty Choices

Different Types Of Commercial Roof Warranties

You can understand how to manage your roofing assets and roof maintenance budget by knowing the type of roofing warranty your roof has or the warranty available for a roof that you want to buy. Understanding your warranty also helps you gain insight on the quality of your roofing system. Typically, great roofing systems come with a great warranty. If low quality roofs had a high-quality warranty, it would be very expensive.

Most property managers and owners mostly focus on the duration of the warranty on a roofing product. However, there is more to it than meets the eye when warranties are concerned. The fine print on most warranties will usually provide information on what the warranty does and does not cover. If you do diligent research, you may be surprised by the things that are excluded in a warranty and the services that will require you to cough up extra fees.

Tips on How to Differentiate Commercial Roof Warranties

The main difference when it comes to commercial roof warranties is usually on who is offering the guarantee. Your roof warranty can be provided by either of these two parties:

The Manufacturer of The Roofing Material – This usually comes in the form of a written guarantee by the manufacturer of the roofing product stating that the manufacturer is bound to cover the costs of repairs or replacement of their roofing product within a specified period of time should it be necessary. There are different types of warranties offered by manufacturers.

The Roofing Contractor or Installer – This is a written guarantee that is usually provided by the roofing contractor stating that should it become necessary, they will carry out repairs for problems that may arise due to workmanship issues or any other problems that may arise from defective roofing supplies provided by the contractor within a certain duration of time.

The confidence that you derive from your warranty should be dictated by the company giving the guarantee. If they have a good track record of honoring warranties and they have been in business for a long period of time, they are more likely to stand by the quality of work they are providing and the supplies they provide.

Types of Manufacturer Warranties

Below are three of the most common types of warranties that are offered by manufacturers.

1. Manufacturer NDL Warranty

NDL stands for ‘No Dollar Limit’. This is the best type of warranty that money can buy.

Commercial Roof Repair ContractorsAn NDL warranty from a manufacturer covers the entire roofing system. Under an NDL warranty, a manufacturer is usually obligated to pay for the failure of their products that are being used properly and defective products within a stipulated period of time no matter the cost of carrying out replacement or repairs. In order to get this type of warranty, the roof must be installed according to the technical specifications given the manufacturer from the start to the end. The roofing process must pass an inspection or a series of inspections from the manufacturer as it is being installed. If the inspector finds problems with the roofing, they need to be corrected, re-inspected and the new result accepted before a warranty is issued.

Manufacturers typically offer NDL warranties for a period ranging between 10 and 30 years depending on the type of roofing system that is being installed. The fee for an NDL warranty is usually calculated based on square footage. It varies depending on the manufacturer.

2. Material Warranty from The Manufacturer

This type of warranty usually contains a guarantee that the roofing products from the manufacturer will not fall for a specified period of time (for example 10 years, 15 years, 20 years, etc.) This basically means that the roofing materials come with a cover for premature aging and defects.

This type of warranty is widely popular since it comes for free or at a very low fee. It does not cover any roofing supplies that are not supplied by the manufacturer but which are used by the contractor such as adhesives, flashing and edges. It does not also cover the cost of carrying out any necessary repairs or replacements. A ‘membrane-only’ warranty from the manufacturer covers just the roofing membrane.

3. Material and Labor Warranty from The Manufacturer

This type of warranty covers for any defects in materials and labor by the manufacturer. However, unlike the NDL warranty, there is a limit on the responsibility that the manufacturer has. Since this warranty is often prorated, the coverage limit for replacement and repairs on defective roofing components depends on the time when the defects occur. The older the roof when the defects occur, the lower the warranty coverage. Under this warranty, leaks may or may not be covered.

Warranties from A Roofing Contractor

Warranties from the roofing installer usually cover the workmanship done in installing the roofing. Most of these warranties also cover any supplies that the installer provides for the roofing process. Most roofing warranties from contractors are short and do not go beyond five years. Some only last for one year. However, since they cover defective roofing supplies and workmanship, they are highly effective for the period that they are enforceable.

If you have a contractor who is not willing to guarantee their work, you should consider finding another contractor. If you want contractors who will stand by the work they are doing, it is best to go for contractors who have been certified by manufacturers to install their roofing products.

Experienced and Trustworthy Commercial Roof Repair Contractors

Things That May Not Be Covered by Your Warranty

Some of these conditions may not be covered by your warranty. However, they can be added to your warranty at an additional cost.

  • Neglect of The Roof – Problems that may arise due to lack of proper maintenance or excessive foot traffic on the rood may not be covered in your warranty. In fact, they can at times void your guarantee.
  • Repairs for Leaks – Leaks that arise due to physical damage on the roofing products or those that are caused by a part of the roofing system that is not covered by the warranty such as a wall above the roof line or leaks that come from the cabinets of HVAC units are not covered.
  • Modifications or Repairs on The Roof – Roofing problems that are caused by unauthorized modifications on the roof such as the addition of equipment on the roof are no covered. Any repairs that are done contrary to the specifications of the manufacturer also do not have any cover.
  • Acts of God – Damages caused by extreme weather, lightning, earthquakes, hurricanes or natural disasters are not covered by warranties. Damage caused by hail may be covered depending on the product.

Ensure You Carefully Scrutinize A Warranty Before Purchasing It

Commercial roof warranties can look like they favor property owners at first glance but this is not the case. Warranties are usually crafted by lawyers to protect the financial interests of those offering them.

Before purchasing a warranty, review it fully in order to understand important aspects such as whether it can be transferred, the value you are getting from the warranty, any responsibilities you are undertaking and other costs that are related to the warranty. If you need assistance reviewing commercial roof warranty products, you should consider consulting a commercial real estate lawyer.

Armadillo Roofing & Exteriors, (512) 333-7663, provides commercial roof repair, commercial roof installation and commercial roof replacement services to Austin, Texas and the surrounding communities and has been providing commercial roofing services to the area for over 15 years.


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At Armadillo Roofing & exteriors - we provide quality commercial roof repair, commercial roof installation, metal roof restoration and residential roof installation services for Austin, Texas and the surrounding area.

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