Installing a new roof is one of the biggest, and most expensive, and most important projects you’ll have as a property owner. Since your roof is the first line of defense for your property against the elements, it’s very important that you hire the best roofing installation contractor possible. There are lots of roofing companies, so it’s important to follow a few basic rules when finding, choosing, and ultimately hiring a professional, licensed roofing installation contractor.
Rules for Hiring a Roofing Contractor
1. Interview Several Companies
You need to interview several roofing contractors so you can figure out an honest and reasonable price range that you’ll need to pay. You don’t want to make your final hiring decision based on a few hundred dollars for a project that could cost several thousand dollars, but you should be careful of any extremely low or extremely high estimates. This will also give you plenty of opportunity to build rapport and trust with the company you hire and to stick to the other rules for hiring a roofing company.
2. Research the Contractor’s Credentials
Besides interviewing several different roofing contractors, it’s also important to do some research on the company you ultimately choose to hire. Reputable, honest companies will be willing to provide you with at least three references verifying they do great work. After you’ve checked your roofing companies out and you’re satisfied that they’re legit, hiring a roofing contractor will be much less stressful.
3. Review the Contract and Warranties With a Careful Eye
Never sign a contract without reading it over very carefully. Professional contractors won’t be bothered by you taking the time to read through and understand the terms of your contract, and most will be happy to sit down with you and explain anything you don’t understand. You also need to make sure you understand the warranties that come with your new roof. All materials and workmanship should be guaranteed for at least 2 years, preferably 5, and the roofing itself ought to come with a 20- to 40-year warranty.
4. Make Sure to Cover Your Bases
Before work begins, make sure to cover your bases. Check with your contractor about whether you need to acquire a permit or not (most roofing companies will take care of this as part of their service), and make sure their crew is covered by workers comp insurance. Finally, if you’re submitting an insurance claim on your roof, make sure you’ve followed all the necessary procedures and had all work approved before work on your new roof is started.
5. Never Pay the Entire Amount Before Work Begins
Never pay the entire balance of your new roof upfront or in advance. This goes for any large project. If your contractor requires this, DO NOT sign the contract. Asking for a deposit as a good faith offering or a payment schedule that goes along with the work are fairly common and accepted practices. Either way, if you can, don’t pay with cash or check. Using a credit card increases the chances that, in a worst-case scenario, you can recover your money without going through expensive legal proceedings.
6. Check Reviews and References
Get at least 3 recent past customers and 3 customers from more than 3 years ago from the company and call them all. The recent ones will tell you about their current customer relations and quality of installation and the customers from several years ago will tell you how well they handle long term relations and customer service issues as problems arise, as they inevitably will with a new roof.
Also, check the company’s reviews, rating at the Better Business Bureau and anything else you can find online. This will give you a good idea of any red flags the company may have with unresolved recent customers. Better to be safe now than sorry later.
Of course, there is no magic pill for hiring the right roofing company. To have us schedule a free, no-obligation consultation about your new roof, give Armadillo Roofing & Exteriors a call at (512) 333-7663.