The biggest hurdle homeowners have when looking to fix or replace their roof is hiring the right contractor. After a damaging storm, they need to fix the necessary roof repairs, but that doesn’t mean they should just hire the first company that knocks on their door. Finding a roof installation contractor that is trustworthy, honest, and professional might sound hard – but if you ask the right questions and do your due diligence, it can be easier than you think.
Do Your Research When Getting a New Roof
Property owners should follow these important tips to guide them in finding a contractor that is reputable and can be trusted to protect their home and their investment.
Get local referrals. There is much less chance for potential problems or of being scammed when you choose a roofing company from your local area. They’re more familiar with local rules and code regulations and should have relationships with local crews and suppliers.
Look for manufacturer designations. Manufacturer designations are considered a badge of honor because the contractor has to pass certain minimum requirements to become factory certified, although, some manufacturers have more stringent requirements than others.
Check the Better Business Bureau (BBB) ratings. Some contractors show up right after a severe storm trying to find work, so it’s very critical to look them up on the BBB website and be sure they have a good score. Stay far away from contractors who do not exist on BBB.org, or don’t have a permanent local address and office.
Get extensive warranties. Not all roofing companies offer manufacturer warranties that include coverage of the contractor’s workmanship. If a contractor installs the roof poorly, it could take months or years for the problems to show up – and insurance isn’t going to pay for it. If the contractor refuses to fix it, or worse, they’ve gone out of business, your only recourse is to pay for fixing their poor installation yourself.
Check for proper insurance. The contractor needs to have insurance for all employees and subcontractors and able to provide a copy of their insurance certificate to you to validate it. If they don’t have adequate insurance, it could potentially lead to legal issues between the contractor and property owner if a roofing employee sustains an injury at the job site. Texas doesn’t require state licensing for roofing contractors, so property owners here have to be extra diligent in researching anyone they hire to work on their roof. As stated before, make sure you research them online and look for a company with a permanent address and office in your area.
Pay your insurance deductible. Any roofing contractor that claims they can do the repairs without having the property owner pay their insurance deductible is committing insurance fraud and putting the property owner in danger. The insurance deductible is the insured’s responsibility, and the contractor should reflect that in the estimatewithout inflating the quote to cover all or part of the deductible
Handle your own insurance claim. A roofing contractor that says they are“claims specialists” or can “take care of your insurance claim” could be breaking the law. In most states, it’s not legal for contractors to act on behalf of the homeowner when negotiating an insurance claim. Any contractor who exposes the customer to potential legal problems is not acting in their customer’s best interest.
Don’t give in to sales pressure. Look out for companies that pressure you to sign a contract before your insurance company has estimated the damage. Some contractors say they can work with whatever amount your insurance company settles on, but the homeowner needs to make sure it’s not just any amount, but the correct amount. The contractor should thoroughly inspect the property and check that the insurance adjuster didn’t miss any obvious damage.
Know your material choices. A company that doesn’t offer you different shingle or tile options is not looking out for your best interest. The style and color of the shingles and tiles you install can greatly affect the resale value of your home. If the insurance company is paying for a new roof, it could be the perfect time to make a change and upgrade to a more unique style and color that perfectly suits your taste.
To set up a free consultation and estimate with a professional, licensed roofer you can trust, call Armadillo Roofing & Exteriors at (512) 333-7663.
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