How to Handle an Insurance Claim

Commercial Roof Repair Insurance Claims

When you sustain damage to your roof, as a property owner, it can be stressful. The insurance claim process will make you navigate contact with roofing contractors, claims adjusters and probably your mortgage company, if you have one. To handle the insurance claim process the best way from beginning to end, we recommend you follow these five tips.

Check for Damage Right Away
If you think your roof has been damaged, call an experienced commercial roofing contractor to have your roof inspected. Even though your roof may look fine from the outside, there could be internal damage that only a trained eye can see. Some insurance policies have guidelines that tell you the timeframe, after damage has occurred to your roof, you are allowed to notify them and have the damage covered under your policy. After a major storm, as soon as it is safe to do so, have your roof inspected.

Check Your Policy and Know Whats Covered
Be sure to contact your insurance company right away. If you wait, you might not be able to submit the claim. You should always have a current policy of your insurance available to be able to check what the limitations may be for reporting damage and what types of damage are and aren’t covered. Some policies have additional guidance that detail the amount of damage that will be covered. For an inspection, if your roof is older than ten years, your insurance might only cover a portion of the roof replacement cost, based on the depreciated value of your roof. If you’re not sure of the exact coverage you have, contact your insurance agent or provider. When you submit your claim, an adjuster will be sent out to your property to inspect the damage and determine the amount the insurance company will pay out to repair or replace your roof.

Take Photos and Document the Issues
An experienced roofing contractor knows where to check for damage and should be thorough documenting the damage and Commercial Roof Repair Estimateshow bad it is. They should take photos of damaged areas and give you written documentation of what needs to be repaired and the estimated expense. But, you may have damage that’s not extensive enough to justify an insurance claim. If this is the case, your roofing contractor can work with you directly to repair your roof. If the damages warrant it, you’ll need to get your insurance company involved and will need to provide documented proof of the damage, including size measurements, the circumstances that caused the damage, and dates and times they occurred. It is always a good idea to take periodic photos of your roof, especially after routine maintenance has been done. Be certain the photos are clear and stamped with the date and time. Take photos from different angles to show the entirety of your roof. You can make a better, more persuasive argument and will have proof to justify that the damaged areas were not there before the storm and were a direct result of it.

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Watch Out for Contingency Contracts
Most roofing contractors will provide a free inspection roof replacement estimate. Bu be careful and be aware of contingency contracts that are disguised as an inspection report. By signing one of these, you’re agreeing to give the job to that roofing company, if your insurance claim is approved. You are getting estimates at this point and you shouldn’t need to sign anything. If you get pressured into signing something, it’s a sign that you should find a more trustworthy roof replacement contractor. Checking the BBB website and choosing only the companies that have an A- or better rating is a great way to narrow down your list to only those roofing professionals who are capable of doing quality work.

Hire a Roofing Contractor With Insurance Experience
If your claim is covered under your policy, you’ll be sent the funds to fix the damage. You can have the roofing contractor to complete repairs or, sometimes, replace your entire roof. When selecting a contractor, ask for references and only use experienced, quality roofing professionals. You should get multiple estimates when replacing your roof so you can be sure you’re not being charged too much. You’ll also have more data to help you choose a qualified roofing contractor that you’re confident can handle the job. Not all roofing contractors provide insurance claim assistance. Others have insurance adjusters on staff that can help you with each detail of your claim to get the maximum amount for your roof replacement.

Getting roof damage covered by your insurance company can be a confusing and lengthy process.By choosing an experienced and reputable roofing contractor, they can work with you to ensure your roofing damage is submitted correctly to your insurance company and the roof replacement is done quickly and accurately. The roof replacement experts at Armadillo Roofing and Exteriors are experienced in handling roof insurance claims and restoring your property back to its original condition. If your roof was recently damaged by a severe storm call us at 512-333-7663. We’ll schedule a free roof inspection, document the damage for you, and give you an accurate to get your insurance claim handled correctly.

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What is Green Roofing?

Experienced Roofing Installation Contractors

Green Roofing, by definition, applies to flat roofing  that has been built to accommodate gardens and elevated park-like vegetative areas. They can be turned into gardens that produce fruits and vegetables, edible plants and even sustain small fruit groves. It takes space that has usually been taken for granted and turned it into something useful. These parks and gardens can provide great insulation for the property from extreme temperatures and help reduce the phenomenon of urban heating or heat islands.

Nowadays green roofing involves not only garden roofs but a lot of different eco-friendly options that work for both residential and commercial properties. Green roofing can also refer to the different kinds of materials that are used in its construction and how the roof itself works with its environment.

Materials Used

Commercial property owners and residential homeowners are no longer limited to just shingle, tile, metal or shake options for their roofs. Some of the new choices they have include shingles that are reinforced with organic or fiberglas materials that make them better at their insulating functions, metal panels that will shed snow from properties in higher elevations and mountainous regions, and some recycled synthetic materials that help stimulate the other traditional roofing systems.

Austin Roof InstallationAs an example, synthetic shingles that have been recycled have become very popular. They’re made from recycled plastic and rubber materials, such as old tires and plastic water bottles, that are mixed in with wood waste. They are a lot like the popular composite decking materials used. These types of shingles can be put into molds to look like tiles, wood shakes and just about anything you can imagine. These are not only a great green roofing alternative, but they’re also lighter in weight than other roofing materials, are very UV, heat and fire resistant, and can last a long time – some as long as 50 years.

Another big area of innovation  is in solar panels. They are now being manufactured and shaped into small roofing tiles instead of the big, bulky panels we’ve seen in the past. They are connected together in one large system that works as well, or better, than the larger panels.

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Installation Methods

One method of getting green is by literally planting hundreds or even thousands of succulents or plants on top of your roofing system. But, thats not the only way you can go. Picking the correct roofing material and making sure its installed correctly is most critical. Poor installation methods not only cause complications later, but can allow heat, cold and water into your property, which can double or even triple your utility expenses.

One way is to choose a roofing material that fights heat, especially in the Southwest, particularly Texas. White coating thats used in built-up, foam and single ply roofing systems helps to reflect heat back away from your property, rather than allowing it to be absorbed into it, which can give you great energy savings.

Also, just about any roofing system can be used to install a solar system that will help lower utility costs and can be used to heat the water in your home.

You Have the Choice

Armadillo Roofing will work with you to determine your needs, answer any questions you have, work with your budget and discuss your concerns about which green roofing system is right for you and your property. Give us a call at (512) 333-7663.


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Commercial Roof Repair, Commercial Roof Replacement and Commercial Metal Roof Restoration for the Austin Area

Commercial Roof Repair

Need commercial roof repair? At Armadillo Roofing we offer customers affordable commercial roof repair options.

Commercial Roof Installation

Modified Bitumen, White Membrane, Metal or Green Roofing Systems, we can install the highest quality roof on your commercial building.

Commercial Metal Roof Repair

We'll keep your property's Metal Roofing System in top-notch condition with our extensive experience and expertise with Commercial Metal Roofing Systems.

Commercial Metal Roof Restoration

Let us show you how you can save a lot of money, as much as 30-40%, by restoring your commercial metal roof instead of replacing it.

About Us

I’m Mark Franz, the owner of Armadillo Roofing & Exteriors.

I’m proud to say no one can beat our quality and experience in commercial roof repair, commercial roof installation, commercial roof replacement, commercial metal roof repair and commercial metal roof restoration in Austin, Texas.

Some of Our Latest Projects

Check out these recently completed commercial roofing projects.

Whether you’re looking for commercial roof installation, commercial roof repair, commercial roof maintenance, commercial metal roof repair or commercial metal roof restoration, we here at Armadillo Roofing have you covered.

With Commercial Roofing we are experienced in Modified Bitumen, White Membrane, Metal, Tile, Shingle, Green and all Flat Roofing systems.

You can save a lot of money, as much as 30-40% over a replacement, by taking advantage of our commercial metal roof restoration services.

Some of Our Latest Projects

Here at Armadillo Roofing, nothing is more important than taking care of the most important asset we have – our satisfied customers.

We take pride in the number of 5 star reviews you will find online that our customers have posted.

We will always deliver on our promise to ensure the finest quality materials and craftsmanship, stressing integrity and rewarding excellence. We are craftsmen who take pride in the roofing services we provide to our customers, both commercial and residential.

Our commitment is to deliver “Quality Craftsmanship at an Affordable Price,” and we have been doing just that for well over a decade now in Austin and the surrounding areas.

“Thanks for taking care of us in a professional manner. It was a pleasure to deal with someone who actually did what he said he would do. Look forward to seeing you soon. Thanks again.”

Mike McCoy – Mission Mortgage

“Thanks for a job well done. I look forward to working with you in the future. Let me know if you need any references on your future jobs. I’d be glad to be of help. Take Care.”

Mike Wilson – Central Texas Development Assessments, Inc.,

“Thank you again for your hard work. You did an amazing job on our building’s roof system and I would certainly recommend Armadillo to anyone needing your services.”

A.W. Armstrong – Kestrel Management Services, LLC

“Armadillo Roofing replaced our old roof with a beautiful new one. David managed the entire process to the detail. He was there during the work and walked the roof with me after it was finished. Quality, friendly and trustworthy best describes our experience with Mark and David at Armadillo.”

Lisa Y. – Austin

“We had an amazing experience with Armadillo Roofing and can’t say enough positive things about them. They replaced our entire roof in time to put our house on the market.”

Court C. – Cedar Park

“A hail storm left us with roof damage. Armadillo was referred to us and we couldn’t be happier. David was onsite at the start and finish of each phase to ensure everything was done properly. Mark is engaged and responsive anytime we had questions. They do great work! I would recommend Armadillo to anyone.”

Danny W. – Austin